30% OFF Tempcover fee in our app

Manage your policies, save vehicles and get app exclusive discount. Register today!

T&Cs apply.

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How do I make a complaint?

Why choose our how do i make a complaint??

1
From 1-28 days. You only pay for the cover you want and only when you need it.
2
Drive away cover while waiting for your annual policy.
3
Protects your no claims discount. Fully comp insurance for peace of mind.

We’re sorry to hear you’ve been dissatisfied with our products or services. If you need to make a complaint, you can do so by emailing [email protected], or you can write to us at:

Tempcover Ltd

2nd Floor Admiral House

Fleet

GU51 4BB

Please be aware that we cannot dispute a decision made by an Insurer or Officer of the law.

Complaints may take 3 or more working days to be responded to, due to the investigation work taking place. Please ensure you provide all the information required, including quote or policy numbers, and your personal details such as name and address for the team to investigate it on your behalf.

Customer satisfaction

We also currently hold an ‘Excellent’ rating on Trustpilot with over 30,000 reveiws.

We’ve been recognised for our work with plenty of awards

We work directly with insurers to provide you with short-term insurance to suit your needs
VISA, Mastercard, AMEX
You can pay for your short term insurance policy in several ways. Using our secure payment system, you can use the following payment methods:
VISA, Mastercard, AMEX

After you’ve bought your policy, your documents will be emailed to you instantly so there’s no waiting around.

The cover you need for the duration you want

Full cover, no impact

Get fully comprehensive cover on our standard short term policies - plus it won't affect your no claims discount

Hourly, daily, weekly

Choose the duration you want with 1-12 hour and 1-28 day cover available - don't pay for cover you don't need

All customised, nothing added

Customise your policy to suit your specific situation - get the policy you want and even choose the minute you want your policy to begin

30% OFF Tempcover fee when you take a policy out on the app. T&Cs apply.

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