30% OFF Tempcover fee in our app

Manage your policies, save vehicles and get app exclusive discount. Register today!

T&Cs apply.

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Home / Help Centre / Payments / Why can’t I pay?

Why can’t I pay?

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Why choose our why can’t i pay??

From 1-28 days. You only pay for the cover you want and only when you need it.

Drive away cover while waiting for your annual policy.

Protects your no claims discount. Fully comp insurance for peace of mind.

There’s a variety of reasons why you might have difficulty paying, these include:

Insufficient funds
Incorrectly entered card information
Card registered outside of the UK
Unable to pass through 3D secure as set up between yourself and your bank

If your card is declined, we would recommend that you contact your bank as the first port of call to ensure that there are no issues with your payment card or balance. If you have done this and you’re still having issues, get in touch with us and we’ll take a look into it for you.

Customer satisfaction

We also currently hold an ‘Excellent’ rating on Trustpilot with over 30,000 reveiws.

Quick and simple insurance

It was so simple to get insurance. Clear and easy guidance insured within minutes which allowed peace of mind when picking up new car on a weekend.

Paul

Yesterday

Always quick and easy to get insurance…

Always quick and easy to get insurance fast trusty cover can’t go wrong use temp cover every time

Mr Vaughan

1 Day Ago

Great company

Great company, easy to use straight forward, organised and no silly irrelevant questions, cheap and reliable insurance company. Ever need temporary cover these guys will be the ones I choose!.

Phil

1 Week Ago

We’ve been recognised for our work with plenty of awards

UK Business & Innovation Awards
Best Customer Service

Insurance Times Awards
B2C Marketing Campaign of the Year

British Insurance Awards
Brand Management Award

UK IT Industry Awards
Best User Engagement Project of the Year

UK Customer Experience Awards
Online Customer Experience Award

Insurance Times – Tech & Innovation Awards
Best Use of Technology for Customer Experience

UK Broker Awards
Customer Service Award
Digital Broker Award

UK Digital Experience Awards
Best Digital Team
Online User Experience Programme Award

UK Business Awards
Insurance/ Banking and Financial Services Award

We work directly with insurers to provide you with short-term insurance to suit your needs

You can pay for your short term insurance policy in several ways. Using our secure payment system, you can use the following payment methods:

After you’ve bought your policy, your documents will be emailed to you instantly so there’s no waiting around.

The cover you need for the duration you want

Full cover, no impact

Get fully comprehensive cover on our standard short term policies - plus it won't affect your no claims discount

Hourly, daily, weekly

Choose the duration you want with 1-12 hour and 1-28 day cover available - don't pay for cover you don't need

All customised, nothing added

Customise your policy to suit your specific situation - get the policy you want and even choose the minute you want your policy to begin

Get a quote

30% OFF Tempcover fee when you take a policy out on the app. T&Cs apply.

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